Why users reject new software even if it is objectively better
New software that is objectively better is still rejected. Resistance is rarely irrationality, but a logical consequence of how change works. What can you do about it?
From five systems to one process: the real value of integrations
Five systems, but still have to enter them manually at every location? The real value of integrations is not in the technology, but in one seamless process for your employees.
Why Excel is often the most expensive system within an organization
Excel is accessible and flexible, but is unknowingly becoming the most expensive system in many organizations. Find out when an alternative is the better choice.
You don’t have a Salesforce problem. You have a process problem.
Is Salesforce not working as expected? The cause often lies with the underlying process than with the software. Discover how to make the distinction.